As a UX design professional, you want your team to be user-centered—doing usability testing, site visits, early prototype testing, or other user research—but they may not see the need. For example, many developers tend to systemize rather than empathize. They approach problems in a logical way and find it hard to see the emotional side to issues. Most users, in contrast, have a more complex relationship with the software they use. They have emotional responses to working with your product.