Images Retail - November 2022

English | 94 pages | True PDF | 21.4 MB

Celebrating the change agents

A 2020 study by CIO.com has uncovered that over 89% of the tech leaders surveyed spend their time as change agents.As many as 67% regularly make business strategy decisions. Since the past few years, there has been a noticeable shift in the roles and responsibilities of a CIO. Increasingly, CIOs are required to move away from day-to-day technology management and become strategic business leaders with a seat and a say in the boardroom.

The shift in the balance of power became more distinct during the pandemic when not only business continuity but, in many cases, also the survival of a business depended on the CIO and his team.

The CIO continues to be in the driver’s seat in the new normal as retail enterprises scramble to crisis proof their business and experiment with newer business models and channels.

From helping reach customers to ensuring an agile tech-enabled supply chain, helping take informed decisions about the right locations for the next launch, to making hybrid working style work, the CIO’s hands are in every piece of the pie.