What you'll learn

Understanding Foundational Concepts: the Cloud, SaaS, CRM, and Relational Databases

Salesforce Overview: Use Cases, Lightning Experience, AppExchnage, Metadata, Sales Cloud, and Service Cloud

Salesforce Basics: Adding Users and Updating Company Settings

Objects, Fields, and Relationships

Layouts & Lightning Pages

Access & Security

Automation & Workflow

Data Integrity

Requirements

there are no prereqs for this course

Description

Welcome to the Salesforce Admin Certification Prep Course. This course aims to both help you pass the Salesforce Certified Administrator exam AND establish foundational knowledge every admin needs. We will focus on the primary things every admin needs to know, but will not get into unnecessary advanced features or niche products. We will also make sure to cover each knowledge area mentioned on the exam outline provided by Salesforce.This course contains over 10 separate modules ordered in a very specific way to help you learn 1 step at a time. The more foundational concepts are tackled first, followed by more technical how-to lessons after that. With each lesson and each module, we build upon what we've learned to end with a solid understanding.When possible, we will talk about WHY certain features exist, so that you don't just pass an exam, but can actually impress in an interview or excel in your role.Some of this content comes from Trailhead, some of this content comes from Salesforce documentation, and a lot of this content simply comes from years of experience. That said, if you have the time available to dedicate working through the 59-hour Salesforce Admin Trailmix, I'd recommend it. There is obviously more learning to be had in 59 hours than I can pack into a 6-10 hour course. You do not have to have any technical experience or prior Salesforce experience to become a Salesforce Admin. However, those who have some form of technical background will likely excel faster than those who do not. Please note that I do not work for Salesforce directly and have put together these lessons on my own accord. However, there are definitions, examples, and graphics from Salesforce resources.

Overview

Section 1: Foundational Concepts: the Cloud, SaaS, CRM, and Relational Databases

Lecture 1 Introduction

Lecture 2 Why do Business Software, Cloud Computing, and SaaS exist?

Lecture 3 What is a CRM?

Lecture 4 What is a Relational Database?

Section 2: Salesforce Overview: Use Cases, Lightning Experience, AppExchange, Metadata

Lecture 5 Examples of Use Cases

Lecture 6 Getting Around Salesforce Lightning Experience

Lecture 7 Objects & Fields

Lecture 8 Types of Fields

Lecture 9 AppExchange

Lecture 10 Data vs. Metadata

Lecture 11 Salesforce Editions

Anyone who is hoping to earn the Certified Salesforce Administrator designation. It should help prepare you for the exam.,Anyone who is wanting to become a Salesforce Admin,Anyone who wants to gain a fundamental understanding of how to manage their Salesforce environment,Anyone who is wishing to begin their Salesforce Professional Career, the Admin Cert is a great place to start and build from