This course will prepare you for the ITIL Foundation exam

ITIL® has been adopted globally by thousands of organisations, professionals and consultants to help them deliver improvements to IT services. ITIL helps you to realise improvements including cost reductions in service delivery, enhancements in processes, improved measurement and reporting as well as continually driving up the quality of IT Services. ITIL provides direct benefits to service providers, businesses and their customers.

There are four levels of certification within the scheme:

Foundation
Intermediate
Expert
Master
Successfully passing the Foundation exam is mandatory before you can progress to other courses and is worth 2 credits.


ITIL is supported by a comprehensive qualifications scheme, accredited training organisations, and implementation and assessment tools.

Improve your chances of future employment
ITIL is increasingly becoming the sought after qualification on job descriptions
A recent survey by Plexent (January 2012) showed that the average US salary for ITIL related jobs was over $108,000 per annum
How to become ITIL Foundation certified?