A good user experience design will make visitors stay on your site. A bad one will make them go to someone else's. This class teaches you how to apply simple UX design principles to your site to make it behave in the way that users want and expect.

• Introduction
• 1. What Makes a Good Web User Experience?
• 2. Don't Get in the Way of the Information
• 3. Navigation
• 4. Site Layout
• 5. Writing for the Web
• 6. Homepage
• 7. Category and Landing Pages
• 8. Detail and Product Pages
• 9. Forms
• 10. Using Media to Help Tell Your Story
• 11. Balancing Adverts and Content
• 12. Summary: Good Design Practice
• Conclusion